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# RadeonResetBugFixService
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Radeon Reset Bug fix service
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## Use case
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You have configured pass-through of Radeon GPU into Windows Guest VM,
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intending to use it as the primary GPU,
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but whenever this VM reboots, the entire host system hangs
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and you have to power cycle the entire system, losing all data.
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You have attempted solving this by various fixes found in the internet
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(startup/shutdown scripts in group policies, etc),
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but did not find them reliable.
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And even then, after applying these fixes,
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you find out that virtual GPU is now the primary display adapter,
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GPU acceleration is unavailable,
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and the screen connected to Radeon GPU is treated as the secondary screen.
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This service intends to solve all the above problems.
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With it, you will be able to use Radeon GPU as your only GPU,
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with your actual display connected to Radeon as a primary display,
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and reboot your VM without triggering AMD reset bug - even installing Windows updates!
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In effect, you can use VM with pass-through GPU plus pass-through keyboard and mouse
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as entirely separate PC.
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## Limitations
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Currently this project is only tested with Windows 10 VMs on Hyper-V,
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and was not tested with Windows 7 VMs, KVM, QEMU, VMWare and VirtualBox,
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although the preliminary support for these systems has been implemented
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and they should probably work too.
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Bug reports are welcome!
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**Note that you will still have to add a virtual GPU to your VM,
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otherwise Windows won't boot.**
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Note that it will add around 1 minute or up to 5 minutes in some cases to startup time,
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and a fraction of minute or up to several minutes in some cases to shutdown time.
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So don't panic if your screen is black immediately after VM startup,
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it is expected.
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## Install instructions
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Make sure you have added an active virtual/synthetic GPU to your VM,
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and that you have installed all the relevant drivers / Guest Additions.
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Put `RadeonResetBugFixService.exe` in a permanent location.
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In elevated command prompt in Guest VM, run
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```
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RadeonResetBugFixService.exe install
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```
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The screen may go blank several times during the process.
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It may take up to 15 minutes total (but should take less than 5).
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Do not remove the file after that, or the service won't be able to start or stop.
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The `install` command does not create any copies, does not create a folder in `Program Files`,
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it simply adds a service to Windows, but the service refers to the `exe` file you invoked.
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## Upgrade instructions
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In elevated command prompt in Guest VM, run
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```
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RadeonResetBugFixService.exe reinstall
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```
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The screen may go blank several times during the process.
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It may take up to 20 minutes total (but should take less than 5).
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## Uninstall instructions
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In elevated command prompt in Guest VM, run
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```
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RadeonResetBugFixService.exe uninstall
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```
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The screen may go blank several times during the process.
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It may take up to 5 minutes total (but should take several seconds).
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## Debugging, bug reports
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The service stores its verbose log files in `logs` directory located next to the executable.
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If the service does not work correctly on your system or does not solve the reset bug,
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please also run the diagnostics command
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(which will gather the detailed information about your hardware and will also write it to log):
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```
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RadeonResetBugFixService.exe diagnose
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```
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Attach to your bug report the diagnose log file plus the relevant recent service logs:
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one from the latest startup when you encountered a problem,
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and another one from the startup before that.
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## Known issues
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### Connecting to VM from the Host
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This service disables virtual video adapter,
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so you can no longer connect to VM from a host, using Basic sessions.
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It will only work during startup / shutdown, but not during normal usage.
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If you connected to VM from a host during startup,
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the screen will go blank in a couple of minutes
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(as the display connected to Radeon GPU wil light up),
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that is expected.
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That is one of the points of this service;
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otherwise, virtual display would always be present as primary or secondary display,
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even when you are not connected to VM from the host.
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Enhanced sessions in Hyper-V (which use RDP protocol) continue to work fine.
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Other hypervisors can miss the enhanced sessions feature,
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but you still can connect to VM using RDP.
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### Unsuccessful reboots
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This problem may **rarely** occur after updating Windows in Guest VM.
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It never happened for me during the ordinary usage.
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If, after reboot, Guest VM for some reason did not recognize Radeon GPU
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(the screen connected to Radeon GPU remains inactive),
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or is unresponsive,
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**DO NOT** force-reboot Guest VM, or your Host system will hang up,
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and you will have to power cycle the entire system, losing all unsaved data.
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Instead, gracefully reboot your Host (gracefully shutting down all guests).
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If, after that, Guest VM will continue to behave oddly
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(using your actual display connected to Radeon GPU as the secondary one),
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just reboot the Guest VM gracefully.
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Alternative (but more difficult) option: connect to VM from host,
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and restart the "Radeon reset bug fix" service.
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That way, you won't need to reboot the host;
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however, you have to be able to open graphic VM terminal sessions.
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The cause of this problem:
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Sometimes, while installing updates which require restart,
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Windows reboots not once but twice:
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first time from UI into "installing updates, step X of Y" screen,
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and second time from this screen back into UI.
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For some reason, on that "installing updates" step, Windows starts all the services,
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but does not invoke pre-shutdown sequence,
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so the service ends up in an inconsistent state
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(because not everything could be done in shutdown sequence).
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### Force-rebooting Guest VM
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If, for some reason, you find that you need to force reboot Guest VM
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(e.g. if you ran some program that made it unresponsive),
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**DO NOT DO IT**.
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This will prevent the service from shutting down GPU gracefully,
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and you will encounter the same old Radeon reset bug,
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which will force you to power cycle the entire host system.
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Instead, if you are unable to make Guest VM response to your actions,
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reboot **the host system** gracefully.
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You may need to gracefully reboot Guest VM again after that,
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similar to the previous example.
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There is no simple way to shut down GPU gracefully
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when it is connected to the unresponsive Guest VM.
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## How it works
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The extremely simplified description is as follows:
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On service start (startup):
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* Re-enable "basic video" system service automatic startup
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(so that in case of unexpected reboot, Windows will have at least one working (virtual) display adapter,
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otherwise Windows will not boot, and the only way to fix it is to boot into Recovery Console,
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and re-enable "basic video" system service automatic startup manually using `regedit`)
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* Enable Radeon GPU
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* Now that it's not the only GPU, disable virtual GPU
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On service stop (pre-shutdown / shutdown):
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* Stop Windows Audio service
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(otherwise it won't let us disable Radeon devices)
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* Enable virtual GPU
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* Now that it's not the only GPU, disable Radeon GPU
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* Disable "basic video" system service automatic startup
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Plus a bunch of magic to ensure that:
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* After every graceful shutdown Radeon GPU is turned off whenever possible,
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so that Radeon reset bug won't occur on subsequent startup
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during the same host uptime session (again, whenever possible);
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* At every startup, Windows has at least one enabled GPU driver/service
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(otherwise it won't get through the kernel boot sequence);
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* At every attempt to disable a GPU, it is not the only available GPU
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(otherwise Windows won't let us disable it).
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